About

XPI Service Limited

XPI Service Limited is one of the top providers of outsourcing customer services. For 3 years, our company has been offering multilingual customer services globally and creating customized solutions to solve any problems related to customer care. Our primary clients are owners of small and medium-sized companies who want to facilitate their business development and lower operations costs.

While other services offer standard models, our customer support company always creates the most effective strategies exclusively for every client.

 

XPI Service Limited makes every effort to match the industry-specific needs of your business. Whether you work in the sphere of e-commerce, startups or gaming, we have qualified specialists to handle the front office and the back office of your company.

Why XPI?

Because we’re here to exceed expectations of your customers

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Frontline Support

We are an experience company specializing in managing live chat, inbound and feedback calls, customer upselling. Providing quick and efficient solutions to all inbound issues of your clients, we help your business grow and flourish through front line services tailored to your customers’ needs

XPI Onboarding Process

STEP 1

Planning

Operating meticulous analysis of your

clientele needs

STEP 2

Documentation

Creating knowledge base, FAQ, call scripts

STEP 3

Team Training

Providing experienced and devoted agents

STEP 4

Go Live

Quick start and forward-thinking alongside

14 Taipei City

Neihu District

Neihu Road Sect 1

No. 300 Unit 08/01

© 2020 by XPI Service Limited.

WORKING HOURS

Mon - Fri: 8am - 8pm

​​Saturday: 9am - 7pm

​Sunday: 9am - 8pm